Cancellation & Refund Policy

Cancellation Policy
Your Office Zone believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
  • Cancellations will be considered only if the request is made within 3 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. 
  • There is no cancellation of orders placed under the Same Day Delivery category. 
  • No cancellations are entertained for those products that the Your Office Zone marketing team has obtained on special occasions like Pongal, Diwali, Valentine Day etc. These are limited occasion offers and therefore cancellations are not possible. 
  • Your Office Zone does not accept cancellation requests for computer peripherals, mobile accessories and storage devices etc. However, refund/replacement can be made if the customer establishes that the item shipped is defective. 
  • In case of receipt of damaged or defective consumer durable items and non durable items like mobile phones, mixer grinder, calculator etc, please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 3 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 2 days. 
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. 
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. 

Refund Policy
When you buy our products/services and cancel your order withing time, You shall be refunded in full after deduction of transaction charges(if any). If you are unhappy with the products and services, you have been delivered by us or you got any damaged item, we will cheerfully issue a full refund. Please include your order number (sent to you via email after ordering) and optionally tell us why you are equesting a refund we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and delivered goods are mishandled or unable to use the product due to lack of knowledge. Refunds are being processed within 21 days period.

News Update

Upcoming New Products
Upcoming New Products
  • 3D Sublimation Machines
  • Sublimation Machine Products 
  • Hot Foiling Machines
  • New Copiers And Printer
  • Health,fitness & Gaming Products 
  • Book Binding Machine
  • Wall Mounted Shoes Rack

Office Automation Products
We at YOZ Tech India offer heavy discount on office automation products and their consumables. Please Contact on our number for bulk enquiry.

YOZ Tech India
B-9, Thapar Chamber, Paharganj, New Delhi-110055 (Regd Off.)
Phone No. : +91-9899924200, 9896298312